Privacy Policy

What stays on your device

Jack AI does not require an account. It saves conversations, attachments, action drafts and results, recordings, transcripts, and settings on your device as needed to provide the features you use. Private content is stored in protected app storage.

Local AI processing is separate from analytics and crash reporting. We do not include prompts, answers, document text, filenames, photos, recordings, transcripts, or other user content in analytics events, crash logs, or custom diagnostic fields.

Analytics and crash reporting

Jack AI will use Google Analytics for Firebase to understand feature usage and improve the app, and Firebase Crashlytics to identify crashes and reliability problems. These services send usage and diagnostic data to Google; this is separate from on-device AI inference.

• Analytics: feature and screen events, sessions, app version, device and operating system information, approximate location, and app-instance or vendor identifiers. Content-free performance events may include model identifiers, token counts, timings, and outcomes.
• Crashlytics: crash stack traces, error details, timestamps, app and device information, and installation and session identifiers. Usage breadcrumbs may show the sequence of actions before a crash.

Google receives network information, including your IP address, when the SDKs connect. These identifiers are pseudonymous, not a guarantee of anonymity. Jack AI will not use advertising identifiers, Google signals, advertising personalization, or cross-app advertising tracking, and will not sell your personal information.

Google processes data under the applicable service terms. Processing may occur outside your country. See Firebase privacy and security information and the Google Privacy Policy.

Your choices

The planned release will offer separate, optional controls for analytics and crash reporting in the app’s privacy settings. Collection will remain off until you choose to enable it. You can withdraw that choice at any time without losing access to local AI features. Turning a setting off stops future collection for that service; it does not automatically delete information already sent.

To request access, correction, or deletion of information we hold, or to exercise other applicable privacy rights, email [email protected]. We may need an app-instance or installation identifier to locate diagnostic records; do not send your conversations or other private content. You may also have the right to complain to your local privacy authority.

Downloads and Apple services

When you choose to download a model, Jack AI requests its files from Hugging Face and its delivery hosts. Those services receive the IP address and ordinary request information needed to deliver the files, including which model files were requested. The requests contain no prompts, media, or app diagnostics. See the Hugging Face privacy policy for its handling of that information. You can also import compatible model files instead of using the app downloader.

Apple manages its own model and translation language downloads. Apple processes translations on the device and may collect translation usage and performance metrics, such as the app identifier and language pair, without the source text or translation. Apple’s handling of that information is described in the Apple Privacy Policy.

Permissions and sharing

Jack AI asks for microphone access when you use recording or dictation, and camera access when you choose to take a photo. It reads files and photos you select through the system picker. A Files or Photos provider may download a selected item for you. You can revoke system permissions in Settings; the related features may stop working.

You decide when to share or export an item or save it to Calendar or Reminders. The destination you choose may sync that copy through its own service. The provider controls that copy under its own terms and privacy policy.

Retention and deletion

Local records remain until you delete them or remove the app. Delete conversations, transcripts, recordings, saved files, and models from their respective screens. You can clear local diagnostics separately. Some results are saved in more than one place: for example, deleting a transcript does not delete its separate audio or text copy in Files. Delete exported copies at their destination. Deleting the app removes its local app data; iOS’s Offload App option keeps documents and data.

For the planned release, user-level and event-level Analytics data will use a two-month retention setting with renewal on new activity disabled. Google’s monthly deletion cycle applies; standard aggregated reports are outside that setting. Crashlytics retains crash data and associated identifiers for 90 days before beginning removal from its live and backup systems. See Analytics retention details and Firebase retention details.

Removing Jack AI does not itself delete analytics or crash information already sent to Google. We do not have a remote copy of your AI content to delete. If you contact us, we use the information you send to respond and retain it as needed to handle your request and meet applicable obligations. You can request deletion through the contact address below.

Contact and changes

For privacy questions, consent withdrawal, or deletion requests, email [email protected].

If Jack AI changes how it handles data, we will update this policy. We will request permission where required before beginning any new collection.